Saturday, January 23, 2010

Joe Fiorito says: "No snitchin'!"

Having occasionally come dangerously close to nodding off at my own desk, I am a little sympathetic to the plight of the TTC ticket booth operator who got snapped in full snooze. Not much, but a little.

Even if I were more sympathetic than I am, however, it would still seem odd that the Star's Joe Fiorito seems to have forgotten he works for a newspaper:

Suppose the kid with the camera had given the picture of the sleeping token taker to the brass at the TTC. The correct response, in that scenario, would have been for the brass to make sure the token taker hadn't had a stroke or a seizure or a bad reaction to his meds.

And then the brass should have thanked the kid with the camera for the picture, told him the matter would be dealt with, and given him a month-long pass, with an apology and the promise that they'd let him know the outcome.

If the picture was offered to the brass and ignored, then that's the story. But maybe it's not the story.

We all know it's not good to sleep on the job, especially if you work in public service.

I'm not defending the guy.

But if there was a crime, we should let the punishment fit it. What's the point of posting a picture where it can, as the kids say, "go viral?"

Have we made the world a better place? Or have we merely indulged in a drive-by shooting?

Yes, what's the point of publicizing a very accurate symbol of the TTC's approach to customer service shortly after a wildly unpopular rate hike? Why reprint a photo that a million people are already talking about online? What's the point of reporting things?

(Oh, and stroke victims and people having bad reactions to medication don't usually push their chairs to the back of their booths, lean back, and clasp their hands comfortably on their belly. Perhaps Fiorito is in the habit of running up and performing CPR on people he sees dozing in hammocks.)

1 comment:

GM said...

As surprised as I am :), I have to agree with you, N. I posted nearly the very same reaction in a comment string on Facebook.